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Remote Consulting

As a regular reader of our blog, you are likely aware that we the employees of Small Dog Electronics are amongst the most knowledgable Mac and iOS experts in the world. We would say that we are in fact the very best, but since we are Small Dogs and not alpha dogs, our modesty prevents it. If you were to call us the best, though, we would certainly accept the compliment!

Each week we bring you tips and tricks to get the most out of your devices. What if the topic you are wondering about is not covered, though? What if you have a question that needs answering or a problem that needs solving and you need help sooner rather than later? Our local customers have always had direct access to us for in-store lessons or house calls from one of our Consultants. If you don’t live near us, or even if you do, we have a great service available: Remote Consulting.

Thanks to the magic of Go To Meeting we are able to remotely log in to your machine and see exactly what is going on. We can temporarily take control of your machine and teach, troubleshoot, and provide technical support . If you have high speed internet (DSL, cable, satellite, or 4G) then you can take advantage of this incredibly convenient service.

Remote consultations are normally $49 per half hour, but if you are a first time remote consulting customer, then tell us “I heard about it in Tech Tails” and we will give you the first half hour for just $39!

To book a consultation, please give us a call at 888-746-9816 or send an email to consulting@smalldog.com

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