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#773: Reader Feedback + Questions, Cut the Ties, iTunes and Me


Happy Tuesday,

Small Dog employees have only a few job requirements: attain Apple Sales Professional recognition, write a weekly report to Don, Hapy, and their direct manager and perform a paid day of community service annually. It’s also required that we take vacations, even if they are spent at home or close by. I’m happy to report that I’ll be away for the next two weeks, and that you’ll see some fresh faces in this newsletter during that time and beyond.

The repair facilities in Vermont and New Hampshire remain very busy as customers leave their machines while on vacation, find their keyboards ruined by beach sand and deal with the aftermath of power surges in this abnormally active storm season. Remember to use a surge protector and/or UPS with all your sensitive electrical equipment, and don’t forget to use the coaxial, ethernet, and telephone protection features built into quality surge protection.

As always, thanks for reading, and keep in touch.


  Reader Feedback and Questions  

Dear Matt,

You have sometimes asked readers to send suggestions for things to write about, though you never seem to run out of relevant things to discuss. One thing I would very much like to see you write about is the compatibility of various machines and operating systems. We know, of course, that the latest machine will run the latest OS, but will they, for example run OS 10.4.11?

Many people are dependent on older software, especially to access data that will not convert to something more modern. Right now I need to replace my old G4 Powerbook, great as it is/was. Can I run “Tiger” on a new MacBook Pro? On a new MacBook Air? Perhaps even more important than answers to such questions would be a discussion of how one can get answers to such questions. To my surprise, Mactracker seems to be of no help at all. With Lion about to appear, and the absence of support for Rosetta, this kind of thing will become even more important.




It is only possible to use a version of Mac OS that’s the same or newer than what came on a Mac from the factory, so you will not be able to run Tiger on a new MacBook of any sort. With this knowledge in mind, you can check Mactracker to see which operating system your Mac shipped with, and know that it won’t support anything older than that.


I have not seen a clear answer to: Will Lion work on Intel Core Duo 32-bit machines?





Lion cannot be installed on Core Solo or Core Duo 32-bit computers. It requires a Core 2 Duo or newer processor, at least 2GB of RAM, at least 4GB of hard drive space and you can only access the software in the Mac App Store if you have Mac OS X v10.6.8 or later installed. Like Snow Leopard, there is no support for PowerPC Macs.


On Dogs and Hotspots:

Hi Matt,

Same problem with our yellow lab, even though we carefully rinse the salt water out of her fur, she still has a few hot spots on her neck and cheek and under her ears. First we tried dandruff shampoo, as it’s got anti-fungal stuff in it. Then we used cortisone cream with antibiotic cream too—and some anti-fungal cream in addition. It got better slowly. We didn’t end up shaving the area, though if it had continued, we would have had to.

We will have to try the iodine rinse next if they come back. We have trouble here on Cape Cod with the intense humidity, so we have to make sure we get her neck area very dry after swimming.

Thank you for adding this info in addition to all the wonderful computer info.


  Cut the Ties  

Since the iPhone first became available to consumers in 2007 we’ve only had one way to sync our information: using the 30-pin Dock to USB cable that’s included in the box. The same process is used for updating to the latest version of iOS, making back-ups of content and settings and managing media. There are only a few steps involved in performing all of these things, but what’s the one thing that would make it that much better? Cutting the wire.

Apple’s two latest operating systems, Mac OS X 10.7 Lion and iOS 5, are due out in July and this Fall respectively. They are both going to bring a tremendous amount of content and features to Apple’s desktop, notebook, and mobile product line-ups. For now, I’ll focus on two specific features: Wi-Fi Sync and Over-the-air updates.

With Wi-Fi Sync we will no longer have to worry about physically connecting our devices to our computers. As long as both are on the same wireless network and your iPhone is connected to a power source (say, a dock in your bedroom where it charges overnight), the iPhone will automatically sync and back up new content to iTunes. No longer will you have to worry about syncing it at night or in the morning before work and scrambling for the cable that’s up in your room.

Along with Wi-Fi Sync comes Over-the-air updates. Want the great new features that Apple just rolled out with iOS 5.1 (hypothetically speaking) but don’t want to wait until you get home from school or work? Now, with Over-the-air updates, Apple will be able to push these changes directly to your phone wirelessly so you don’t have to think about a thing.

In a growing world of devices and technology, the last thing we need is more cable clutter. Sure, we’ll need them for certain things here and there, but the more we can do without, the better.

  iTunes and Me: Best Friends Again  

Like many others in the Mac community, I am a long time iTunes user. I’ve witnessed some amazing changes and additions like the birth of the App Store, Genius Playlists and Ping (okay, so maybe not Ping, but even Apple misfires once in awhile). One of the things that has always frustrated me the most about iTunes, is the inability to move music from my device back to my computer.

Despite this imperfection, I still use iTunes. Instead of purchasing a song from the iTunes store on my iPhone or iPod touch, I download it from my computer and then back it up so I have it no matter what. This may seem like an extra step, but I don’t want to be in a position where I lose my music again. Though this strategy has proven effective, it was still a giant thorn in my side.

During its WWDC keynote however, Apple introduced iCloud—and simultaneously debuted iTunes in the Cloud for purchased music. Shortly after the Keynote, iTunes 10.3 was released, and suddenly all the music I thought I had lost was mine once again. Utilizing the new “Purchased” section in iTunes and from my iOS devices, I was able to download everything again. Thanks to iCloud, I’m happy to announce I’m a fan of iTunes once again.

  TT SPECIALS | 6/28/11 - 7/5/11  
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