Many of us already know of the ancient keyboard shortcut ⌘-Shift-3 to capture your screen to a picture file. It’s been around since System 7, and it’s still with us. We’ve made some significant progress over the years. The ⌘-Shift-3 trick captures a full-resolution image of your screen and places the PNG file on your […]

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Note: this article originally ran in Small Dog’s Tech Tails newsletter. Reprinted here because it’s very useful for Mac users in general. Mac OS X 10.6 Snow Leopard brings a multitude of under-the-hood improvements, most of which are invisible to the normal user. However, changes to the Print and Scan architecture will affect users of […]

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This Holiday Season we have several exclusive coupons. Most run through the season, but for this weekend only we’re offering coupon code softserve10 to give you 10% off all Apple software! 15% Off all Mac games – Coupon code is gameoff 20% Off all Books – Use Coupon code bookclub 15% Off all iPod or […]

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For the next week, we’re offering a coupon for 15% off any case for an iPod or iPhone, except those cases that are already on sale. The coupon code is blogcase. To use the code, simply add the case of your choice to your shopping cart and then enter code blogcase to the coupon field. […]

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Chances are, if you have your iTunes preferences set up to sync automatically with your iPhone/iPod touch, you might think it’s doing a full backup beforehand every time. Unfortunately, contrary to popular belief, this may not be the case. The Incident As usual, I learned this the hard way earlier this week. My main computer […]

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With many schools and colleges back in session, we are seeing the usual and predicable spike in accidental damage repairs in our service facilities. It’s very important to remember that a dropped computer, one with a broken screen, or one with any type of liquid damage–no matter how new–has no warranty coverage.
Small Dog has a ton of products to protect your Mac or iPod from impact and liquid damage. Keep in mind, though, that you still should avoid dropping your laptop or drinking anything near it. Here are my favorite protective products for Apple laptops.
“Speck cases”:http://www.smalldog.com/search/?find=speck are hard shells that are form-fitted for a precise and tight fit to your laptop. Available in many colors and textures, they are the best-selling and best-performing protection against impact damage.
The second part of protecting your laptop is a well-padded laptop bag like “those from Timbuk2.”:http://www.smalldog.com/search/?find=Timbuk2 These messenger-style laptop bags have lots of storage, look good, and provide great protection. If you prefer a sleeve-style laptop case, know that they provide less protection, but are still better than carrying around a naked computer. My favorite is the new “Hammerhead line,”:http://www.smalldog.com/search/?find=hammerhead named for CEO Don Mayer’s bulldog.
Jeremiah Johnson, assistant manager of the South Burlington store, likes the Incipio Feather line of cases, and has a review a little later in this issue of Best in Showroom.
The third element of a good protection plan is a keyboard cover. “KB Covers”:http://www.smalldog.com/search/?find=kb+cover makes a line of form-fitting super-thin plastic covers that’ll save your bacon if you spill a small amount of liquid on your keyboard. It only takes a drop of water to make it through your keyboard and onto complex (and very expensive) circuitry below. If you must drink near your laptop, you owe it to yourself to get a keyboard cover.
If, despite your best efforts to protect your machine (or if you didn’t protect it), your computer is dropped or spilled in, it is best to discontinue use immediately to prevent more damage. A dropped computer should have its hard drive preemptively replaced in most cases, and a computer that’s been spilled in should have a thorough inspection by a good technician. Our Technical Service team can often revive a damaged computer for hundreds, or even over $1,000 less than the same repair at an Apple store.

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Somehow the summer has flown by and the back-to-school season is well under way. While I’m personally enjoying the fact that I am not in the position of getting ready for a school season, I did think it was a good time to plug two of my favorite school-related applications. While there are many standard […]

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If you manage Mac OS X based servers, did you know about osx.topicdesk.com and their great OS X Server-related newsletters? If not, you should definitely check them out. Osx.topicdesk.com features free software tools for enhancing Apple’s Mac OS X Server, step-by-step tutorials, and a FAQ section that answers many common questions about OS X Server. […]

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